Recommendations

 

Selecting to establish and lead the Customer Support team for Massivit (that just started to sell its extremely large advanced 3D printers) proved to be an excellent decision. Being the Director of Customer Care Golan took ownership also on scaling up the critical customers success activity and the income generation of his department demonstrating high capabilities. Golan picked a team of non-experienced but talented engineers (technical and application) and successfully motivated and mentored them to become professionals. Golan developed and implemented from scratch work procedures, training courses, data collection, diagnostics and upgrade installations, professional services. Golan also developed by himself based on platforms such as Sharepoint. Golan was alway devoted in extraordinary level to the success and satisfaction of the owners of the printer and supported them immediately at any time and any distance of flight. It was a pleasure working with Golan and I wish him well deserved success during the continuation of his professional career and my recommandations. Regards Itzhak Taff +972-52-5555334 itzhak.taff@gmail.com

Itzhak Taff

VP Operation @ Massivit3D

 

It was a great opportunity to work with Golan, especially for the Far East. Golan's global service experience allows him to create vision, leverage his resources and execute plans that ensure customer success. Golan in-depth experience and his team were able to constantly adapt solutions to market needs, which was the key to our success. I highly recommend Golan for his character and his many years of experience in the field of customer service.

Bernard Sun

Regional Director/ General Manager, Asia Pacific & Japan

 

I know Golan since his time in HP Scitex as R&D system engineer and service expert and from his work in Highcon as director of service. Golan has a great technical background and leadership combined with tons of enthusiasm and can do attitude. With such characteristics and experience with service processes and with customers support the customers satisfaction and productivity side is safe in Golan hands.

Tal Harmon

VP R&D at Highcon

 

I had the pleasure of working with a manager that was both my mentor, highly professional, and a great person. I had the chance to report to Golan during our work at Massivit3D and to collaborate closely on building an excellent team and supporting a global increasing customer base. As a manager and a mentor, Golan was always aware of each one's of the team members' capabilities, difficulties, and ambitions. He worked to make the best out of each one and to make sure we keep improving and expand our skills, both personally and professionally. During the most intense moments, Golan was always there to back up, support, and help to solve the most complex problems. I highly recommend Golan if you are looking for a committed, energized with a sharp eye and great interpersonal skills professional.

Dana Gur Gelbard

Customer Support Manager at Massivit 3D Printing Technologies Ltd

 

I am proud to give this recommendation to Golan Moyal. I am Gerardo Zapata Acevo, Field Service Engineer. I know Golan since about 15+ years now. Since the time we worked in Scitex Vision, Hewlett Packard and Highcon. He has demonstrated a natural leadership and passion in every project he has been responsible. Goal and Customer success oriented, knowledgeable and respectful. Always looking to keep very high standards with his assignments in the best positive attitude.

Gerardo Zapata Acevo

Highcon NA

 

Is an honor to work directly under Golan’s leadership and management since I joined Massivit 3D. He treats everyone in his team like his family members; no matter how far you are. He is in Israel and I am in Singapore. He is a great mentor and leader who will groom you to another level; give you advice and direction to work on task that is out of your comfort zone. He is a leader who will always ensure everyone is in good hands; always give his full support and trust on how we manage our own regional customer support matters. He is the person who is very passionate on customer service support! You are the best!

YC Ng

APC - Customer success manager