Sales Management

Support Operation & sales

For the purpose of generating revenue for the service department, we created a number of products that 

were sold to customers and the revenue was credited to the service department.

The services they sold were built while maintaining 3 main points:

1. Customer's need

2. The cost of the service

3. Essential benefit to the spirit.

These products included:

1. Service contracts - platinum, gold, silver, without coverage

2. Spare parts package

3. Software upgrades to improve speed and product performance

4. App Services

5. Bank support hours

6. Modeling services

7. Training online or on the customer's website

8. Preventive maintenance

9. Hardware upgrades

10. Web site transfer machine

Each clause had different pricing and discounts were given according to the service contracts purchased for the machine.

Revenue from VAS was approximately $ K700 per year.

The sales system for VAS products is managed from the company's center in Israel, with customer success managers also serving as sales managers for the service products.

As the Operations Manager, all issues of the service contracts from their construction, adjustment and sale to the customer were managed by me personally. District revenue revenue was about $ K500 per year with an increase of about 3% per year.